Enrollment is Easy
First Time User:
-
Notify our front desk staff that you're interested in enrolling in the patient portal
-
Provide them with your email address
-
Access your email and follow the link to create your username and password
Link Accounts for Easy Access
Give authorized family members access to your health information (For patients 12 years old and older):
-
Log into your portal account
-
Access your Account Settings (far right top corner)
-
Click "Invite Trusted Representative" and enter the person's email address
-
The person will get an email invitation to set up a username and password
* Patients 11 years and younger automatically given the option to set up under a parent promary account in the email invitation. Please set up parent account first.
** When the child turns 12 a new account will require parent be invited as trusted representative.
Troubleshooting
How do I log into the portal?
Click the patent portal button at the top of this page, then enter your username and password.
What if I forget my username or password?
From the portal login page, click "I forgot my username and/or password" and follow the on screen instructions.
How can I change my email address for the portal?
Log into the portal and click on Account. You can edit your name, email address and other personal details.
How do I send a message to my doctor?
Click on Ask a Medical or Billing Question on the main page.
How do I know when my doctor has replied to a message?
You will receive an email notifying you that your doctor has replied. You will need to log into the portal to read the reply.
What if I no longer have access to the email that I used to set up the account?
Contact our office at 319-364-8704 and we can help you update your information.